It is always frustrating to see how all of a sudden our desktop and laptops stop working. We were busy doing something online or opening a file and voila’ the computer shuts down. There are several reasons why a computer stops working and we want to guide you through a list of troubleshooting tips that can help you save money and time before going to the repair shop:


– Consider the age of your computer

How long ago did you buy your computer? If you bought your machine more than 5 years ago, you may want to consider a replacement, but first check if you have backed up all your data.

– Does the computer turns on?

If the computer turns on and posts to the Bios it is a good sign. However, that is not enough to consider a computer working properly. For a computer to work, after the Bios logo, the hard drive needs to find the Master Boot Record which is part of the Windows operating system. The MBR is responsible to load the OS into your computer. If you want to deepen your research about the causes of your computer shutting down, consider taking a look at the event viewer.

– Does your computer display Blue Screen of Death?

BSOD is a nasty error that pertains only to Windows computers. That error has multiple causes, such as the installation of a new peripheral, a virus, the hard drive that will soon fail, and file system errors. You need to look a the error code at the bottom of the BSOD to find out and solve the issue.

 

– Is your computer just slow?

Well, in this case it may be that your machine has a hard drive full and there may be viruses or spywares as well. If the hard drive is full, consider uninstalling the programs that you do not use or the ones that came when you bought the computer. Dell, HP, Lenovo and IBM they all install a lot of crapware that we don’t need. If your machine has viruses, consider scanning your computer with your antivirus software and also with malware bytes anti malware.

– Is your hard drive failing?

If you see a message at the bottom right that says “Windows detected a hard disk problem”, the hard drive of your computer may need to be replaced. Consider backing up your files first to an external hard drive or to a cloud service provider. Also, try to image the entire operating system, if possible, because once you have saved the image of your machine, you can reinstall the image on the new hard drive. If that is too hard for you and the hard drive is still in decent shape, try to clone your failing hard drive to the new hard drive. The clone you are going to do has to be to a similar or larger hard drive. You cannot clone an hard drive to another hard drive smaller in size.

– Call Pc Doctor Connecticut for Support

If you prefer having someone else troubleshooting and fixing your computer, PC Doctor is here to help out. We are a team of computer professionals with several years of experience under our belt and we pride ourselves in solving computer related issues. If you want to call us, click on our contact page and ask for IT support.